Workshop Aims and Objectives

The rapid growth of the Internet and e-commerce has dramatically changed the role of information systems (IS) in business. Transforming traditional businesses into e-business platforms has become a global trend. These e-business technologies and applications are enabling new business models, creating new industry sectors, and redefining relations and processes within and across organizations.  The purpose of this workshop is to provide an open forum for e-business researchers and practitioners to share research findings, explore novel ideas, and collectively chart future directions of e-business.

The theme of this year’s workshop is Customer-Centric Information Systems. Looking back at the history of IS development, the first generation systems may be best characterized as technology utilization. The second-generation systems were more process-oriented (e.g., ERP systems). We suggest that customer-centric IS are driving a new, third generation, where business competitiveness is largely determined by the ability to use technology not just to create value but also to deliver value directly to the customer.  A new focus of system development is to configure the various components of the customer driven value chain to meet the ever-changing customer value proposition.

This workshop specifically seeks papers that are directly related to questions concerning the roles and functions of customers in the design and application of business information systems. We invite research articles with a broad coverage of technical, managerial, economic, or strategic issues surrounding customer-centric IS. Researchers who investigate the modeling, architectural, analytical, theoretical, empirical, and practical issues of customer-centric IS are particularly encouraged to submit their work to the workshop.

But we also welcome submissions on the broader e-business issues that have become the traditional core interest of this workshop. Those include, but are not limited to, the following:

•    Agent-based information systems

•    Collaborative e-business systems and applications

•    e-Business architecture and modeling

•    e-Business process integration and management

•    e-Business standards development

•    e-Business strategies and subscription-based services

•    e-Marketplace and B-to-B e-commerce

•    Enterprise Web portals

•    Intelligent e-business systems and applications

•    Mobile commerce

•    On-demand services and computing

•    Organizational impact of e-business 

•    Market structure in e-business

•    Recommendation or personalization systems

•    Service-oriented architecture (SOA)

•    Service-oriented e-business

•    Social computing

•    Web2.0 related issues

•    Web analytics and intelligence

•    Web mining

•    Web services and semantic web

•    Web-based knowledge management

Paper Submission and Publication

All papers must be submitted online at this web site, and will be blindly reviewed. We solicit both completed research and short research-in-progress submissions. Complete research papers should be no more than 12 pages in length, including the abstract, text, figures, tables, and references. Short research-in-progress papers should not exceed 7 pages.

All texts (excluding title and section headings) must be in
12-point Times New Roman font. The paper must be single-spaced with 1-inch margin. Submission file formats are PDF and Microsoft Word. The first page of the paper should include the title, the abstract (not more than 200 words) and 3-5 keywords. Please do not disclose any author information in the manuscript. Authors of the accepted papers will present their work in the workshop. All accepted papers will be included in the proceedings of WEB 2007. WEB 2007 will have a poster/demo session. For participants interested in presenting in this poster/demo session, an extended-abstract submission is required and will be reviewed. Poster/demo submissions should be limited to 2 pages (as extended abstracts). 

Journal Publication Arrangements

Authors of selected papers will be invited to submit the
extended versions of their work to a special issue of Journal of Information Systems and e-Business Management and Pacific Asia Journal of Information Systems.

Honorary Chair 

Andrew B. Whinston

The University of Texas, Austin

Conference Co-Chairs

Gregory E. Kersten

Concordia University

Ting-Peng Liang

National Sun Yat-sen University

Michael J. Shaw 

University of Illinois, Urbana-Champaign

Program Co-Chairs

Han Zhang

Georgia Institute of Technology

Karl Reiner Lang

The City University of New York

Manoj Parameswaran

Santa Clara University

 Treasurer

Divakaran Liginlal

University of Wisconsin-Madison

 Publications Chair

San-Yih Hwang

National Sun Yat-sen University

Local Arrangement Co-Chairs

Jamal Bentahar

Concordia University

Raj Sharman

State University of New York, Buffalo 

Research-in-Progress and Poster/Demo Chair 

Vijay Sugumaran

Oakland University

Review Coordinator

Xianfeng Zhang

Xi'an Jiaotong University, China

Important Dates

Paper Submission Deadline 

September 30, 2007

Research-in-Progress and Poster/Demo Submission

October 15, 2007

Notification of Acceptance  

October 30, 2007

Final Camera-ready Copy due 

November 10, 2007

Workshop  

December 9, 2007